All WaterServiceElite products are constructed of the finest materials available and manufactured to high quality standards.
Complete Filtration Systems & Water Treatment Systems (excluding water filters and water treatment replacement cartridges) are warrantied to be free from manufacturers’ defects in materials and workmanship for a period of 1 year from date of purchase, under normal use and service, and when installed in accordance with WaterServiceElite’s recommendations outlined in the filtration systems owner’s manual. Service Replacement Parts (cartridges, filter elements, feeder elements, etc.) are warrantied to be free from manufacturers’ defects in materials and workmanship for a period of 1 year from the date of purchase or the remainder of the original warranty, whichever is longer. Discrete Components (flow restrictors, drain saddles, mounting clips, automatic check valves, etc.) are warrantied for a period of Ninety (90) days from the date of purchase.

Online product purchases are sold as equipment only and must be installed by a licensed plumbing professional.

Water Service Elite is not responsible for damages caused by improper installation, plumbing modifications, or installation performed by third parties.

Leak detection shutoff valves are recommended for permanently installed systems but may not be included with online purchases.

Water Damage Limitation

Water Service Elite shall not be liable for damages resulting from:

 • plumbing failures
• improper installation
• tubing failures
• storage tank failures
• failure to maintain leak detection systems
• failure to monitor system alerts
• abnormal water pressure conditions
• property damage resulting from water leaks

Leak detection systems are intended to reduce risk but cannot guarantee prevention of water damage.

All defects or warranty claims must be reported to WaterServiceElite within the applicable warranty period.
1. This warranty does not cover failures due to improper system installation, defects caused by improper storage or handling prior to placing the equipment into service. This warranty does not include overtime charges or work done by unauthorized service agencies or personnel. This warranty does not cover normal maintenance, calibration, or regular adjustments as specified in operating and maintenance instructions of this manual, and/or labor involved in moving adjacent objects to gain access to the equipment.

2. WaterServiceElite shall not be responsible for any incidental, special or consequential damages, including without limitation, lost profits or the cost of repairing or replacing other property which is damaged if this product does not work properly, other costs resulting from labor charges, delays, vandalism, negligence, fouling caused by foreign material, damage from adverse water conditions, chemical, or any other circumstances over which WaterServiceElite has no control. This warranty shall be invalidated by any abuse, misuse, misapplication, improper installation or improper maintenance or alteration of the product.
3. This warranty does not cover premature plugging, fouling or scaling of cartridges due to unknown or aggressive water conditions.
4. This warranty excludes pre-filter elements, batteries, etc.
5. WaterServiceElite reserves the right to make changes in design or add any improvements on any product.
   The right is always reserved to modify equipment because of factors beyond our control and government regulations. Changes to update equipment do not constitute a warranty charge.
6. If shipment is damaged in transit, the purchaser should make a claim directly with the carrier.
   Careful inspection should be made of the shipment as soon as it arrives and visible damage should be noted on the carrier’s documentation. Damage should be reported to the carrier. This damage is not covered under this warranty.
7. RESPONSIBILITY OF THE CONSUMER:
   The original purchaser-consumer’s sole responsibility in the instance of a Warranty claim shall be to notify WaterServiceElite of the defect, malfunction, or other manner in which the terms of this Warranty are violated. You may secure performance of obligations hereunder by (in writing).
   a. Identify the Product involved (by model or serial number or other sufficient description that will allow WaterServiceElite to determine which Product is defective).
   b. Specify where, when and from whom the Product was purchased.
   c. Describe the nature of the defect, malfunction, or other violation of this Warranty
   d. Send such notification together with the defective Product to:
   WaterServiceElite 10005 Muirlands Blvd, Suite O Irvine, CA, 92618. Tell: +1 (888) 560-5608

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EACH OF WHICH IS HEREBY EXPRESSLY DISCLAIMED. THE REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN NO EVENT SHALL WATERSERVICEELITE BE LIABLE FOR SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR THE BREACH OR DELAY IN PERFORMANCE OF THIS WARRANTY.